Use case

Incidents, notices and minutes for your buildings

A practice manages dozens of buildings with a team that doesn't grow at the same pace. What eats the week isn't professional judgement — that's what you're paid for — it's all the admin work around it.

Sound familiar?

If two of these sentences get said in your company, this process is costing you money every week.

Incidents come in by phone, WhatsApp and email, and none of them leave a trace.
The same resident chases three times, because nobody told them where it stands.
Preparing a meeting takes days: the notice, the documents, and then the minutes.
In meeting season, the team does nothing else.

How we do it

One single inbox for incidents
Whatever channel they arrive on, they're logged, classified and assigned to the right contractor — with their building, their date and their history.
The resident knows where it stands, without calling
They get the real status of their incident. The team stops answering the same thing three times and handles what needs a decision.
Meetings almost prepare themselves
The notice with its documents, and the minutes drafted from what was actually said — so you review them instead of writing them from scratch at ten at night.

The minutes are reviewed, approved and signed by the manager. What gets automated is the drafting work — never the professional responsibility or what the law requires.

A rough order of magnitude

3 h per set of minutes × 45 meetings in season

= 135 hours of drafting in one quarter

An estimate, not a measurement: these are starting assumptions, not a result obtained somewhere else. Swap the numbers for yours — that's exactly where the audit starts.